According to the 2024 NACCHO Public Health Informatics Profile, 94% of large local health departments in the United States are actively working on data modernization projects (Big Cities Health Coalition). That number matters because it changes the conversation. Healthcare data …
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50% of healthcare consumers say a bad digital experience with a provider ruins the entire experience with that provider (TigerConnect). That single number explains why so many health systems invest in portals, messaging tools, scheduling apps, call center software, and …
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Telemedicine didn't become important because video got better. It became infrastructure because usage changed faster than most health systems could re-architect around it. In the first months of the pandemic, telemedicine encounters surged 766%, rising from 0.3% of all healthcare …
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By the time a health system decides it has an edge problem, it usually already has an operations problem. Device data is piling up, cloud latency is showing up in clinical workflows, and teams are being asked to keep PHI …
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The market already settled the argument. AI in patient engagement hit US$8 billion in 2024 and is projected to reach US$23.1 billion by 2030. That isn't hype. It's a buying signal from healthcare operators who are tired of fragmented communication, …
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