Have you ever tried to move a car or some other heavy object from a dead standstill? It’s much harder to steer a car that’s barely moving than one that is already moving at a good rate of speed. Likewise, it’s hard …
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In June of 2009 I published an article called ‘The Toyota Way in ICT?’. In last June’s Computable I read an article called ‘Indians defeat veterans in outsourcing’. In this article it is said that Dutch customers are happy with …
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I recently heard a great presentation of Amanda Crouch, partner at Global Business Partnership Alliance .She identified 7 steps that lead to real collaboration in an outsourcing relationship. An interesting statistic that underscores the importance of ‘relationships’: 70% of performance/delivery problems have …
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If we look back at the current era in about 15-20 years, will we be talking about a revolution when we talk about offshoring? Could offshoring become so ingrained in the way we do business, that it truly changes the …
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It is not easy to make offshoring work. It is not easy to work across borders, cultures and languages. If you have been involved in (managing) an offshore team, you probably had days that you were pulling out your …
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