Last week, I gave a presentation at the Technical University in Delft and one of my topics was ’empathy’. I always get some questioning faces when I present a slide with a definition of empathy on it. Normally, technologists get taught about …
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Looking and choosing the right business process outsourcing companies should not be taken lightly if you want to ensure on time project delivery with the highest quality of work. Selecting a BPO provider must be prioritized first before choosing the …
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I recently published an article on the famous Dutch IT magazine ‘Computable‘. In response to this article, I received some questions from Reza Sarshar of interaccess. The questions are interesting and I want to address all of them in this article. 1. What …
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Managing global teams requires a solid structure and the right (software) tools. I often get the question of what tools we use in our company. I am always surprised when I show someone our project management tool, what impression it makes on …
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As with anything in the world, there is no holy grail to make something work. In offshoring, there are many factors that influence the success of your projects. But I believe that there are 2 things that determine the success …
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