Patient Journey Mapping Tool
In modern healthcare, understanding and optimizing the patient journey is essential to improving outcomes and efficiency. Hospitals and clinical teams often deal with fragmented data, siloed workflows, and inconsistent treatment pathways across departments. A patient journey mapping tool helps connect these dots, providing a unified way to visualize, analyze, and standardize care processes from diagnosis to recovery.
This project involved developing a dynamic Patient Journey Mapping Platform that enables healthcare professionals to model, analyze, and optimize clinical workflows in real time. It gives teams the clarity to make data-driven decisions, improve coordination, and enhance patient care experiences.
Requirements
The client, a Dutch healthcare provider, sought a digital solution to standardize clinical pathways across multiple teams and departments. The solution needed to visualize patient journeys in an interactive, easy-to-understand format, enable template-based pathway creation for faster setup, support analytical insights and calculations within each pathway, and offer high-resolution export options for clinical documentation and collaboration.
Challenges
- Lack of a unified digital platform to represent complex patient journeys.
- Inconsistent pathway structures leading to varied care standards.
- Difficulty in visualizing and analyzing interdependencies between treatment stages.
- Need for a flexible yet structured interface that allows clinical experts, not just IT staff, to define and adjust pathways easily.
Approach and Solutions
We approached the project with a strong focus on usability and flexibility. Our team collaborated closely with healthcare specialists to translate clinical workflows into an intuitive digital format.
We designed and developed an interactive platform that enables users to create, connect, and customize patient pathways using cards, templates, and visual grids, providing both freedom and structure.
Key Solutions & Features
- Interactive Visual Mapping
Clinicians can map diverse patient pathways using customizable cards arranged on a flexible grid.
- Drag-and-Drop Interface
Cards representing treatment steps can be easily repositioned, connected, or grouped to reflect evolving care pathways.
- Template-Based Workflow Creation
Predefined templates speed up setup and help standardize common care journeys.
- Mathematical Operations on Attributes
Built-in calculations support real-time data analysis within the pathway (e.g., time, dosage, or cost).
- Relational Mapping
Cards can be linked to show dependencies and relationships between clinical stages.
- High-Resolution Export
Pathways can be exported as high-quality images or documents for collaboration, presentation, or record-keeping.
The Outcome
The new system enabled the client to:
- Standardize clinical pathways across teams and specialties.
- Visualize patient journeys for better communication and planning.
- Enhance clinical analysis through in-platform calculations and relationships.
- Improve operational efficiency by aligning workflows with best practices.
The platform has become a cornerstone for data-driven care management, empowering healthcare teams to deliver consistent, high-quality patient outcomes.
The Technologies Used
Node.js, Vue.js, PostgreSQL
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