Perhaps your business has more work than it can handle. Or maybe you’d like to take on additional responsibilities, but can’t because you don’t have the specialized expertise needed to get the job done right. Outsourcing certain back-office tasks can help your business to focus on doing what it does best, without sacrificing the quality of those things you’re just not equipped to handle right now.
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It is no secret that call center outsourcing is a well known industry; as a matter of fact, there are so many people who know of the many advantages of offshore outsourcing and plan to explore it. There are a lot of jargons used in the “offshore outsourcing” business, which are known to be quite confusing.
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I recently read an interesting discussion on Quora. I love the reply of Venkatesh Rao. I am currently writing a book on managing remote teams and engage many experts from around the world to write about the best practices on offshoring and nearshoring. Here is the reply he posted:
Read MoreI have had the opportunity to watch as small businesses grow into big, solid companies and have watched large businesses advanced to greater levels in business. The companies that employ outsourcing as a tool that they can use to successfully expand their business now know the tremendous value that outsourcing has brought to their businesses. I have made it my mission to help both small and big companies achieve their goal of getting quality service without parting with an arm or leg.
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One of our employees, Lekha, had an opportunity to visit Netherlands as part of a project trip. Here is an excerpt of her experience there :- 1. Was this the first time you visited the Netherlands? Yes, this was my …
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