9 Biggest QA Challenges & Simple Tips to Solve Them
All products in the world are branded by its quality, and software is not an exception. The goodness of software can be attested by important aspects such as Performance, End User Accessibility, and Quality.
Software Quality is the factor that builds trust with customers, adds future value, saves money & time, etc. Software Quality Assurance (QA) team is the expert hands that ensure the quality of the development process and its results. The QA team faces so many challenges in their quality assurance journey.
I would like to shine some light on some of the challenges faced by the QA/testing teams.
1. Testing the whole software/product
Testing the complete application involves thousands of test cases. Therefore, it’s infeasible to test all these test cases utilizing Manual and Automation methods within a short duration and relinquish a bug-free product.
Don’t you think dividing the work among the team is the most fitting solution to handle this?
2. Lack of progressive working environment
Many software companies have an unstable environment and a regressive work culture infested with lack of proper communication. If the requirements of management/organization are not heard and captured properly then later the test environment may have to undergo frequent changes.
Using proper documentation is the best way to tackle this along with making the work culture of your organization progressive.
3. Delay in making decisions
The delay in making some major decisions affects the project timeline. The most common dilemma arises regarding questions like when should this task be implemented in the project life cycle, Is the new task time consuming, or is it necessary to do a major functional change just a week before release.
The best way out is to work as a dedicated team. Discuss the risk among the team members and make a relevant decision.
4. Multiple projects and multi-tasking
Mostly, teams are required to work on multiple projects and most of these projects are released at the same time. As a result, the team always works with high stress and faces time constraints for proper task completion.
Implementing proper team coordination strategies is the best way to manage and support each other.
5. Developer and QA relationship
It’s very important for QA to keep a good relation with developers while completing their work as testers. Nothing should hamper your friendly relationship with developers or other teammates.
Hold on to a mutual respect policy while reporting bugs. A robust and cordial relationship with developers will help you successfully work together finding defects beforehand.
6. Lack of Testing Accessories
Mostly the QA team faces a lack of testing devices that affects the testing in multiple environments and OS. QA is the responsible person who assures the availability of devices.
7. Lack of product knowledge among end-users
Sometimes the lack of product knowledge by the end-user results in incorrect bug reporting, which may force the client to raise a question against the product quality. We can manage this issue by providing a user manual during the release time.
8. Challenge of recurrence of the resolved issue
On the release day or someday before the release, the recurrence of resolved issues will be very arduous to manage by the developers as well as QA. By the developer’s unit testing process, they can stop the recurrence of resolved issues.
9. Lack of team coordination
There is sometimes a tendency in some organizations to exclude QA from major meetings, and thus the QA team is unable to know or keep track of the new updates/decisions. This creates a communication gap and affects the team coordination.
These are some of the major challenges that I could think of. There may be other challenges as well which skipped my notice. We need to figure out solutions for each one of them to succeed in this testing journey.
The field of Quality Assurance needs a continuous learning process to achieve the goal. At Bridge Global, we work hard as a harmonious team to overcome all these challenges and work by coordinating with other teams for making so many fantastic software with good UI.