Author Archives: Ben Linders

About Ben Linders

Ben Linders is an Independent Consultant in Agile, Lean, Quality and Continuous Improvement, based in The Netherlands. Author of Getting Value out of Agile Retrospectives, Waardevolle Agile Retrospectives & What Drives Quality. As an adviser, coach and trainer he helps organizations by deploying effective software development and management practices. He focuses on continuous improvement, collaboration and communication, and professional development, to deliver business value to customers. Ben is an active member of networks on Agile, Lean and Quality, and a frequent speaker and writer. He shares his experience in a bilingual blog (Dutch and English), as an editor for Agile at InfoQ and as an expert on TechTarget. Follow him on twitter: @BenLinders

Golden Rules for Agile Process Improvement

I’ve worked in a multi-site Process Improvement Team that adopted an Agile way of working.The team used a set of “Golden Rules”. These rules helped them to understand the agile approach, and to work together in a smooth, efficient and positive way. These golden rules were formulated based upon principles from the Agile Manifesto, EVO, Open Space Technology, Solution Focused, Root Cause Analysis, and Retrospectives.

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Do Soft Skills Really Matter in IT?

IT is viewed by many people as being something technical. They have a vision of managers with lot’s of plans, documents and spreadsheets, and nerds that are sitting behind their computer doing the “real work”. It may be out there, but I don’t see that often. What I see are people working together to deliver software solutions that work, which help their customers in their daily work, and deliver business value to the company. Communication and collaboration is essential to make the people that are doing this successful. So for me, soft skills really matter in IT! What do you think?

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What’s an Agile Retrospective and Why Would You Do It?Wat is een Agile Retrospective en waarom zou u het doen?Was ist eine agile Retrospektive und warum würden Sie sie anwenden?

The agile manifesto proposes that a “team reflects on how to become more effective”. Agile retrospectives can be used to inspect and adapt the way of working. But sometimes teams struggle to figure out what an agile retrospective is? And they wonder why they should do them? Without further ado, here’s an introduction to agile retrospectives, to help you to get started with them.

The Agile Retrospective

An agile retrospective, or sprint retrospective as Scrum calls it, is a practice used by teams to reflect on their way of working, and to continuously become better in what they do.

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Mature or capable: What really works? Volwassen of Capabel: Wat werkt nu echt?Mogna eller kapabla: Vad är det som verkligen fungerar?Reif oder kompetent: Was wirklich funktioniert?

Organizations want to mature their IT or R&D software development and do that by using CMMI for example. They set a goal: we have to get at CMMI level 3! And expect that their employees do whatever they can to achieve that goal. Unfortunately, this doesn’t always go like that. Why do you want to mature, “what’s in it for me” is the question an employee will ask himself. What does work is the improvement of skills, by helping employees to become more capable. The CMMI continuous with CMMI Roadmaps makes this possible.

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Steering Product Quality in Agile TeamsHet sturen van product kwaliteit in Agile TeamsKontrollera produktkvalitet i agila teamProduktqualität in Agile Teams steuern

Few months ago I published a blog on Measuring and controlling product quality for iterative large(r) projects. I made a promise to blog about how we steered product quality in Agile teams, using Fault Slip Through. The approach is to reduce quality risks by deciding in the planning game when and how to invest in Quality. Let’s take a look how you can steer product quality in Scrum teams.

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